Business Service Management (PDF Download Available)

Business ServiceWhatsApp is gearing up to finally monetize its messaging app by charging large enterprise businesses for tools to better communicate with customers. IT departments and IT service providers may only deliver IT services, or may also be providers of business services. You can perform initial mapping of multiple or single business services in your organization using a method that best suits you. From there, we’ll present solutions that leverage your resources and help you regain a sharp focus on your business.

Cable theft is a huge problem in South Africa and one that effects business’s on a daily basis, with our fully redundant Wireless network the need to rely on copper cables to deliver services to your door is a thing of the past. Our Carrier Class wireless network is fully redundant and we currently deliver voice over IP, VPN and Internet services through it.

Tap into a surging market as a computer consultant. Whether you’re an expert at Linux, putting together hardware components, or networking, a growing number of computer “newbies” will surely benefit from your services. Though today’s software makes keeping your own books easier, it doesn’t make it much less time-consuming. That’s why, for business owners with little time to spare, a bookkeeping service is not only a time-saver, but an asset.

A simple way to think about the power of service models in relation to rapid problem isolation is that they reduce mean-time-to-know to zero. No more need for accusations flying in hastily arranged war-room meetings. With an accurate and always up-to-date service model, it is easy for an operations manager to assign work by service criticality – or, perhaps according to the service bringing in the most revenue.

Customers depend on your service catalog to request or access the IT services they need to be successful. Digital Workplace helps you avoid catalog sprawl by aggregating hardware, software, and services from multiple cloud-based and on-premises sources, turning your service catalog into a modern service app store.