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Business ServiceWhether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. As one of the leading business process services companies, it is this very ethos that we strive to live up to, each day at Conneqt Business Solutions. The world is changing at a pace never seen before. Today, technology delights us as much as it confounds us. Innovative products amaze us as much as they frustrate us. The ever-increasing range and nature of services add value to our lives as much as they are challenging to manage and stay up-to-date with.

Advocates of BSM often use it to support a change from a culture which is very technology-focused to a position which understands and focuses on business objectives and benefits. Rather than supporting an internalized technology view, there is a shift to recognize and support customer needs and the delivery of value to business stakeholders including shareholders. A BSM initiative often underpins a shift in maturity for an IT department or service provider towards a more proactive and predictive operating model rather than the reactive and fire-fighting behavior which has been common in many IT operations. IT departments and Service Providers who reach this level of maturity often report improved relationships with their customers and business colleagues, being recognized as ‘Trusted Business Partners’ and ‘Competent Suppliers’ who deliver added business value rather than being considered a commodity or ‘Necessary Evil’.

To quell concerns around changing regulations and grid requirements following California’s Aliso Canyon energy emergency, GE’s Power Services business, together with Southern California Edison (SCE), in collaboration with Wellhead Power Solutions, LLC, recently installed the world’s first battery storage and gas turbine hybrid.

Get 99.9% uptime guaranteed and 24×7 online and phone support. So, now, hopefully you know what a business service is and the value of a services approach in IT operations. We have a strong focus on our clients’ needs, our practical approach ensures that we can offer you tailor-made solutions to meet your specific requirements.

Cable theft is a huge problem in South Africa and one that effects business’s on a daily basis, with our fully redundant Wireless network the need to rely on copper cables to deliver services to your door is a thing of the past. Our Carrier Class wireless network is fully redundant and we currently deliver voice over IP, VPN and Internet services through it.