Marlin is the preeminent provider of credit products and services to small businesses nationwide, delivering exceptional value and service to our customers, creating a rewarding environment for our employees and generating superior returns for our shareholders. Cook up tasty profits as a personal chef. Those with culinary competence can likely find a hungry clientele among the ranks of America’s busy working families. Or, market your business to clients for those special occasions when they prefer to dine in-complete with restaurant-quality food and service.
Service management is a generic activity which didn’t originate from the IT industry, and therefore is much bigger and more widely applied than IT service management or business service management. BSM and ITSM can be considered as applications of service management in a specific context.
The service desk is the single point of contact for IT Support, managing incidents and service requests, and handling communication with users. Automated ticket tracking, routing, and email notifications help resolve issues and requests efficiently, and self-service access for users helps them find answers to common problems quickly. With the right tool set your service desk can improve IT and business processes across the organization to run more efficiently.
Telkom Solution answers the demands of the 21st century Indonesians. We are supported by one of the largest telecommunication service provider in the country, and we are confident in our ability to facilitate improvements to the living standards in the country.
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