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Business ServiceWhether serving public sector organisations, owner managed businesses, private individuals or listed companies with overseas operations, our goal is to help our clients achieve their ambitions. Business Service management(BSM) takes IT to the next level of service management maturity. BSM solutions and ITIL practices work together to help you manage IT from a business perspective. The core of ITIL service management practices focus on demonstrating business value. The solution can put you ahead of the curve when it comes to implementing ITIL best practices.

For referral-service entrepreneurs-who act as a “welcome wagon” to newcomers-getting to know new as well as existing businesses pays off in more ways than one. Local companies pay to get their services introduced to newcomers, while these new customers pay for a little friendly advice.

BASF Business Services GmbH is a wholly-owned group company of BASF SE, whose service portfolio ranges from managing and operating supply chain and logistics, designing and optimizing business processes throughout the value chain to the consulting, development and operation of IT systems. 1,700 of the approximately 2,000 employees work at the Ludwigshafen site (as of December 31, 2016). BASF Business Services, whose headquarters are located in the south of Ludwigshafen, has 14 sites in Europe. The BASF subsidiary is certified according to the international quality management standard ISO 9001:2008 and through BASF SE is certified according to the international information security management standard ISO 27001:2013.

Business Service Management lead business to digital transformation and increase the velocity of IT, Manage IT assets with efficiency and control across their lifecycle, and give end-users a modern way to interact with IT and other shared service groups.

Sometimes, it takes a little more than a kick of the tires to evaluate a used car. With some basic diagnostic equipment and mechanical know-how, however, used-car inspectors can help steer clients away from “lemons.” Developing a roster of appreciative customers puts you on the road to referrals-and success.